The issue has been resolved. Please feel free to swap back to Hubbub VoIP softphones, we do apologise for any service impact this caused.
Posted Dec 04, 2024 - 18:12 GMT
Identified
We have identified a processing issue in the voice servers, we expect Hubbub VoIP to be back in operation shortly.
Posted Dec 04, 2024 - 18:02 GMT
Investigating
We are investigating a problem delivering calls to Hubbub VoIP softphones. This may manifest as silent calls or being unable to accept calls from the VCC using the answer buttons. We recommend all softphone users temporarily change their work phone to a mobile or landline number while this is investigated.