All Systems Operational

Authentication Operational
90 days ago
100.0 % uptime
Today
Virtual Contact Centre Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Voice Ingress Operational
90 days ago
100.0 % uptime
Today
WebChat Ingress/Egress Operational
90 days ago
100.0 % uptime
Today
Email Ingress Operational
90 days ago
100.0 % uptime
Today
SMS Ingress Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Voice Egress Operational
90 days ago
100.0 % uptime
Today
AI Chat Bot Operational
90 days ago
100.0 % uptime
Today
SMS Egress Operational
90 days ago
100.0 % uptime
Today
Manager Pro UI Operational
90 days ago
100.0 % uptime
Today
Data Capture Operational
90 days ago
100.0 % uptime
Today
Wall Boards Operational
90 days ago
100.0 % uptime
Today
Online Statistics Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Automated Dialler / Callback Lists Operational
90 days ago
100.0 % uptime
Today
PSTN Voice Platform Operational
90 days ago
100.0 % uptime
Today
Hubbub Voip Platform Operational
90 days ago
99.98 % uptime
Today
Telecoms/Data Network Operational
AWS ec2-eu-west-2 Operational
AWS s3-eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hubbub IP Platform Updates May 4, 2026 22:00 - May 5, 2026 04:00 BST

We will be undertaking essential maintenance on Monday 4th May starting at 22:00.

This maintenance is necessary to apply database software updates to key parts of the platform.

Our rolling deployment means that there will be no downtime expected for any client services, however some softphone users may experience brief periods of service interruption.

If this is a concern we recommend users select a mobile or landline as their workphone overnight on Monday.

Posted on May 02, 2026 - 18:34 BST
May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026
Resolved - Service has been restored. Our IP team is closely monitoriong AWS performance.

If you logged in with mobiles or landline phones you may now revert to Hubbub VoIP softphones.

We will liaise with AWS and issue an RCA on this incident as soon as we have a full report on the cause. Our aplogies for any inconvenience this brief impact caused.

May 1, 14:29 BST
Investigating - We are experiencing an outage at Amazon Web Services that is affecting our Hubbub VoiP Softphones.

Please login with a mobile phone or a landline number to continue receiving calls. We are rasing this as a P1 with AWS and will update as soon as possible.

May 1, 14:07 BST
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.